Friday, November 18, 2005

Professional Chutzpah

Have a reciprocal link to Meetup.com? Something for you to think about ...

Today, I got a rather bizarre letter from a representative of Meetup, who wanted to know what had happened to my reciprocal link back to meetup. The answer was, of course, absolutely nothing - the link was (and still is at the time of this writing) where it always has been, and where it has been since the time I exchanged links with Meetup.com - on the page I send people to, if they are looking for other worshippers of the Olympians, a page clearly visible from this one, appearing logically enough underneath the link for "helpful resources". Making sure to reciprocate that link from the mirror to that page at Bravenet, avoiding even the appearance of impropriety, as far as reciprocity was concerned. (The link on the Meetup page in question went to the FreeYellow copy of the Almond Jar).

Where else would I have put that link?

Shooting first and asking clueless questions later, our representative yanked Meetup.com's link to this site on the basis that it wasn't being reciprocated, when in fact it was being reciprocated and had been, without interruption or evasion, for months. I found this rather annoying, and frankly a little suspicious, because Meetup asks you to tell them in advance where your reciprocal link is located, and mine had never moved. I was curious enough to look around the Reconstructionist Meetup Page, and guess what I didn't find?

Reciprocal links.

Not a one, nor did I find any clearly marked link to a list of links. Going to the sitemap for the Reconstructionist Meetup page didn't turn up any such links either. Where I finally found the links was on the actual physical map of reconstructionist meetup groups in the US. Why would it occur to anybody to look for links there, on a page few if any visitors will have much of a reason to be, anyway? If one is looking for a chapter in one's own local area, one doesn't look at a global or US map, one enters one's zipcode and does a search. What Meetup.com had done was take its supposedly reciprocal links, and obscured them by shoving them in an obscure location, offering not a hint as to where one might go to look for them. To make matters worse, if one views the links, shoved down on the bottom of that map page as they are, in my current setting (width=1000 plus change), the notice "1 day until United Reconstructionist Religion Meetup Day" drops down over the links, chopping off the beginning of the title of each link. Having shoved us into a table in the kitchen, one might say, they've gone on to drop the oven door on top of us.

There have to be standards. Meetup is clearly not living up to the spirit of the agreement it made with the webmasters it exchanged links with, when it places its own links in a place where so few will find them. Those of us who've engaged in that exchange in good faith shouldn't have to put up with that, and there's little reason for us to do so. Culturally encouraged timidity aside, what reason does a webmaster have to want to hold onto a link to his site that has been rendered useless? And when you consider how many Meetups have closed down because of lack of interest, in many cases nobody being interested in taking over as their organizers, one is left with the fact that Meetup.com is not a site on its way up. So why take any fertilizer out of them?

The stupidity of this woman's actions, making a fuss about a meritless complaint at a time when her company, itself, was glaringly guilty of the very practice that they were wrongly accusing others of, was striking. It's like walking into a convenience store, starting to lift a pack of gum - and then pointing to the cashier and yelling "thief! thief!". What could one possibly be thinking about? If you're going to do something wrong, common sense should tell you to lie low - or better still, that you shouldn't be doing it. But I guess that's too much to hope for out of a "professional" these days?

I wrote back to our offending party, and having reminded her of where my nonconcealed link had been all along, told her that either Meetup.com would start living up to the spirit of the agreement that had been made, or that I'd yank my links and pass word along about what they were up to, so others who had exchanged links with them would know that they were being had. How a webmaster responds to that reality is completely up to him, but if somebody manages to browbeat one into giving him something for nothing, I think that it may be time to consider a little
assertiveness training. YMMV, my backside.

2 comments:

Antistoicus said...

I heard back from Meetup, a little earlier than I expected, from the very woman who sent that first letter. My, doesn't she seem friendly - at first glance?

--------------------------------

Date: Sun, 20 Nov 2005
19:51:22 -0500

From: "Alicia Raymond"

To: "Antistoicus"

Subject: Re: Checking in from Meetup.com

Hello. That’s great that you are still linking to Meetup! I apologize for not seeing the link before.

We have some new links that would look really good on your site. You can take a look at them by visiting http://meetup.com/share. My favorite is the zip code search box.

I will reinstate your link in a few days. Thanks so much for helping people Meetup!

Sincerely,
Alicia

---------------------------------


Uh, huh. Guess what I saw when I clicked on that link, going to the page that Alicia thought I'd find so useful? This error message:

"We're sorry
The page you're looking for doesn't exist. If you followed a link on the Meetup.com website, please let us know."

The zip code search box is one of the links that shows up on their error page, and every other page on their site - and always has. There has never been anything novel about that; it's a little like sending somebody to go look at your 404 error page and saying "look, this page has a white background; I knew you'd want to check it out". The condescension is not exactly subtle.

OK. I told these people that they had until monday to do what they darned well knew they should be doing - namely, to stop obscuring those links. But if they're just going to play games, now, then forget it. I'll yank the links out immediately, and would definitely urge any webmaster reading this to think about this incident before conducting any sort of business with Meetup. That both parties will hold up their side of a bargain without evasion just has to go without saying for doing business to even make sense, and with Meetup it just clearly doesn't.

Sending somebody to a non-existent page while giving the verbal equivalent of a sweet smile? That's just "in your face". Who needs this?

Antistoicus said...

Oh, BTW, for any skeptics reading this who might ask the obvious question ("how do we know that you didn't get caught, and just put the link back in"), here's my answer - a cached copy of that page, courtesy of Google:

http://snipurl.com/k39j

There's no issue of taking my word on that one, because I have no control over Google's archives, and they take weeks to refresh. Alicia Raymond didn't write to me until Friday, November 18, 2005 at 14:04:16 -0500 (that's Central US time, I believe).

And since I am extremely skeptical about Alicia Raymond's intentions, here's the cached copy of the main reconst.meetup.com page:

http://snipurl.com/k39q

and of the sitemap page

http://snipurl.com/k39s

The skeptical reader may now cut and paste his way to clarity, should the gameplaying from Meetup.com continue. Why they don't just do the right thing is what I'd like to know. The only thing that I can possibly say on Alicia Raymond's behalf is that there is a page at

http://reconst.meetup.com/share

raising the question of whether she wasn't merely inept, instead of being willfully insulting. There is, however, no conceivable basis for defending Meetup's treatment of those links.